Consent to Electronic Records and Signatures
Effective Date: May 20, 2025
In this Consent, the words "we," "us," "our," “RenoAdvisor” refer collectively to RenoAdvisor. "You" refers to the user of our services and the person providing this Consent.
By using the RenoAdvisor Services, you agree to conduct transactions with us electronically, which includes your consent to execute contracts and documents electronically, and receive required notices and disclosures, including notices of security incidences or breaches and any other documents related to your account (collectively, "Documents") electronically to the extent not prohibited by applicable law. Our electronic delivery of Documents will include, but not necessarily be limited to, posting on the website, delivery to your user account or online portal, and sending via email (which may include attachments or embedded links).
We may, at our discretion, provide Documents to you electronically or we may choose to send paper copies of Documents to you even though we have made or could have made them available to you electronically.
System Requirements to Access Documents
To receive and retain an electronic copy of the Documents, you must have the following equipment and software:
- A personal computer or other device which is capable of accessing the Internet. Your access to this page verifies that your system/device meets these requirements.
- For a desktop or tablet, one of the following Internet web browsers: Windows Edge Current Version (Windows Only); Mozilla Firefox Current Version; Safari Current Version (Mac OS only); or Google Chrome Current Version.
- For a mobile device, one of the following Internet web browsers: Apple iOS Current Version or Android Current Version.
- A valid email address.
- A printer capable of printing from your device, if you choose to print.
If any of the above equipment and software requirements for accessing and retaining your Documents change we will notify you.
Updating your Contact Information
It is important that you keep your contact information, particularly your email address and phone number, current with us and we may treat your failure to do so as a withdrawal of your consent to receive Documents electronically. Therefore, please notify us immediately if you change any of your contact information, including your email address or phone number, using the contract information in the Contact Us section.
Withdrawal of Electronic Acceptance of Documents
You may withdraw your consent to receive Documents electronically at any time using the contact information in the Contact Us section. If you withdraw your consent, we will terminate our relationship with you, since our ability to provide an effective service to you and our lending partners requires electronic transmission of documents.
Paper Delivery of Documents
At any time, you may request from us, using the contact information in the Contact Us section, a paper copy of any Document we provided or made available electronically to you. You will be charged a fee for paper copies to cover printing and postage costs.
Changes to this Consent
From time to time we may make changes to this Consent. We reserve the right to update or modify this Consent at any time and from time to time without prior notice. When we do, we will post the updated version on the www.renoadvisor.com site. Please review this Consent periodically, and especially before accessing your Documents. This Consent was last updated on the date indicated above. Your continued use of our services after any changes or revisions to this Consent shall indicate your agreement with the terms of such revised Consent.
Contact Us
You may contact us to change your contact information, request paper copies of Documents, or withdraw your prior consent to receive Documents electronically through any of the following means:
- By email: [email protected]
- By phone: 1-855-736-6341
- By address: 2093 Philadelphia Pike, #8855, Claymont, DE 19703
Be sure you provide your name and mailing address and state that you are requesting a copy of the Documents.